Dedication to our Customers and keeping their IT systems operational
Fixed-price Platinum Plus Service Contracts or “Pay as you go” support.
Our Platinum PLUS Managed IT Service is an all-inclusive, fixed-price IT service designed to provide IT services to businesses of all sizes without having to worry about spiralling IT costs.
Data Storage and replication
We use Data Centres to store customer data and have Disaster recover and replication options available.
Outsource Helpdesk and Resource
Whether your business requires total IT support, expertise for a particular project or simply to maintain business as usual, the outsourced service is tailored to suit.
There’s no need to worry about staff holidays, sickness or shortages within your business; leave it to our experienced professional engineers, available for your business.
- Project work
- Holiday and sickness cover
- Busy periods for the business
- Rapid business growth
- The need for experts immediately
IT Health Checks
- Ensuring IT systems are secure
- Mitigating disruption and downtime
- Problem prevention
- Avoiding expensive fixes
Mobile Device Management
Mobile Device Management is available to assist with companies managing devices off site but also allowing clients staff to work from home and Bring Their Own Laptop whilst managed by the client.
VoIP Phone systems
VoIP Phone system soutions including:
- Call Routing
- Local Phone Numbers
- Call Forwarding
- Softphones or Hardphones
Microsoft O365, InTune, Azure Services
Microsoft O365 Azure, Azure AD and InTune Services fully available.
Guaranteed Response Service
Promises fast response to business critical issues.
Clients can pre-agree response times to suit the requirements of their business. The response covers both on-site or by using remote access, whichever is most appropriate or effective. Response times can be as quick as half an hour for on-site or immediately remote.
- Minimising downtime
- Fast professional response
- Client peace of mind
Many IT problems can often be resolved quickly and easily by a qualified engineer. Remote support for any worldwide location allows Resolution IT to remotely access individual desktops to swiftly fix the issue. Avoiding unnecessary attendance provides a fast response with lower costs.
- Fast response
- More accessible IT support
- Quick fixes